Business Process Outsourcing

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Make us an extension of your office

Offshore outsourcing, or Business Process Outsourcing (BPO) as it’s also known, is basically the delegation of systematic business functions to a lower cost remote team.

Typically the functions we provide fall into the categories of:

  • Customer Service (online or voice)
  • Tech Support
  • Book Keeping & Accounting
  • Data Entry
  • Telemarketing
  • Electronic Publishing

BPO is one of Smedia’s fastest growing business segments. Established in 2004, we have seen phenomenal growth over the last 10 years due to clients’ positive experience from a cost, quality and efficiency point of view. The emergence of cloud technology has also added to clients’ comfort and control. Our clients have dedicated staff whose skills match international standards both in terms of technicality and precision. They operate in your time zone and deliver work based on measurable performance criteria. We have the capacity to manage large volumes of data required by major corporate and Government clients, yet have the flexibility to scale up or down depending on the project.

Our BPO arm in Manila offers an unbeatable combination of skill, speed and cost effectiveness that can help your business grow with minimal risk and investment.